FAQ

How to send a luggage or parcel to or from Canada?
It's very simple, you just have to book a door-to-door delivery from or to Italy on our website, Eelway.com. A carrier will pick up your luggage or parcel directly from your door and deliver it to you in record time to the desired address. This can be in Italy or anywhere in the world. And all this for an unbeatable price and unbeatable security. Free yourself from your luggage and no longer pay excessive fees with your usual airlines.

How long will it take for my shipment to arrive?
Our carriers are specialized in the express delivery of luggage to Canada and abroad. When you place your order, you will have the choice between several delivery times: express delivery or standard delivery within a few days. In addition, you can now deliver your luggage to any address: home, hotel or even work.

How much does it cost to ship a suitcase to or from Canada?
The price of your shipment will depend of the size of your suitcase or parcel. Get a quote in 2 clicks on our website. We work with professional carriers who offer exclusive and advantageous discounts just for you. Don't wait and enjoy to travel free!

Is my shipment safe with Eelway?
Thanks to Eelway, your luggage will arrive safely at its destination. Our customer service is available 7 days a week to ensure the proper transport of your shipment. This allows us to answer all your questions and resolve your concerns. In addition, your suitcase is insured for free!

How to book a shipment to Canada with Eelway?
All you have to do is visit our website eelway.com and make a simulation by entering the number of packages or luggage to send, as well as your collection and delivery address. Once you have made your reservation, a carrier will collect your belongings at your door and deliver it safely to where you want.

About Canada :

Canada is the second largest country in the world after Russia. Located in the northern part of North America, Canada is surrounded by three different oceans, the Atlantic, Pacific and Arctic Oceans. The national languages of this territory are English and French. These two languages have equal status in political bodies, which makes Canada a bilingual nation. This country has a very strong cultural past that is influenced by French, English, Irish, Scottish and American traditions due to its proximity to the territory. Each year, Canada welcomes about 20 million tourists. That's why we at Eelway have decided to help these travelers by offering a service that transports luggage, parcels and bulky objects from door to door. This luggage and parcel shipping service in Canada will ensure that you do not have to worry about your luggage or other bulky items during your trip so that they do not become stressful or tense. Entrust us with your parcels and luggage, we take care of sending your parcels to Canada.

What are Canada's 5 favorite destinations?

• Ottawa: This city is the capital of Canada. Located in Ontario, it is the 4th largest city in Canada. The city has a small population of one million people.
• Quebec: A city of the same name as its eastern region, it is the ninth largest city in Canada. Its architecture and ramparts in the 18th century French style.
• Winnipeg: Canada's leading multicultural city in the west, it is the 7th largest city in Canada. A deeply multicultural city, where thousands of Colombians, Argentines, Salvadorans, Mexicans and Hondurans, and many other nationalities, are gathered.
• Toronto:Canada's largest city, Toronto is a cosmopolitan, universal, modern and ever-changing city. Its minor crime and high standard of living make it a really good place to live.
• Montreal: Montreal is the Canadian city par excellence, at least the best known but also one of the most expensive. Nevertheless, the atmosphere and festive spirit are the keywords of the local population.

What to do in Canada?

• Niagara Falls: If there is one attraction you shouldn't miss, it's Niagara Falls, majestic. You can observe them by boat, elevator, skylon tower, and also by helicopter.
• CN Tower: Located in Toronto, this tower is probably the most visited attraction along with Niagara Falls. Equipped with a glass floor elevator, you can watch the 113 floors of this building rise with a certain amount of adrenaline.
• Banff National Park: This national park offers some of the most beautiful landscapes in the country. A UNESCO World Heritage Site, you will undoubtedly be amazed by the turquoise waters of the lakes located in the heart of the Canadian Rockies.

Why send your luggage to Canada?

To reduce luggage costs during your flight :

Airlines charge a high price for extra and bulky luggage and suitcases when travelling by air. In addition, the sizes of cabin and hold luggage are very restrictive. It can therefore be very difficult and expensive to bring back large and heavy luggage by plane.

When you move to a new country :

In order to start your new life, you need the best of your comfort. How to react when airlines do not accept to transport luggage and bulky parcels? Thanks to Eelway, you can move easily by sending your luggage and bulky parcels to Canada.

To travel peacefully in Canada :

You will start your journey in Canada lightweight and without worrying about the stress of your luggage. We will therefore send your package door to door very quickly. Indeed we send your luggage to Canada by picking it up at your door and we deliver it to your door at your arrival place (hotel, rental, house...), so we transport your package from where you want and where you want. That's why you'll be in the best conditions to enjoy your trip to Canada if you don't have to worry about your luggage.

You are going to study in Canada:

Eelway transports your luggage door to door to ensure the success of your study program in Canada. Thanks to our competitive prices and our negotiations with renowned international carriers, we can transport your luggage and parcels quickly and at a low price in Canada.

To ship your favorite sports or recreational equipment to Canada:

If you are going to Canada to practice your favorite sport, we will transport your large packages for you. Indeed, we can deliver your surfboard, but also transport your musical instrument, your piano, your golf clubs...

What are the size limits of airlines for cabin luggage ?

The maximum sizes for carry-on baggage when travelling in Canada switch depending on the airline.On average, the size limit for your cabin luggage is 55 x 40 x 23 cm and a weight that varies between 5 and 10 kg.

What are the size limits of airlines for checked luggage ?

The maximum sizes for checked luggage when travelling in Canada differ depending on the airline. However, most airlines accept checked luggage up to a maximum of 158 cm (height + depth + width). The maximum weight allowed for a suitcase or checked luggage varies between 18 and 30 kg. It can therefore be very difficult to carry your luggage or parcel when travelling in Canada. It can also be very expensive. That's why we recommend our luggage and parcel service in Canada.

What are the benefits of Eelway's luggage and parcel shipping service in Canada and the size and weight limits for shipping luggage and parcels ?

Eelway's global door-to-door luggage and parcel service will free you from the nightmare of a failed arrival with a lost suitcase, the asphyxiating heat of towing your luggage, and the fear of theft when travelling in the city. And not to mention all the conditions of the airlines with regard to your luggage. But at Eelway, we help you to travel without constraint:

• Send up to 75 kg per piece of luggage and various equipment
• Your package and luggage are insured
• Secure international logistics network
• Real-time luggage tracking by email and SMS
• No luggage size limit
• No excess luggage charges
• Customs formalities carried out on your behalf
• Your luggage is sealed and insured

For students, tourists or professionals of all kinds, our service can be particularly effective, simple and useful. You can send as many units as you want, door to door, whenever and wherever you want.

How does the luggage and parcel shipping service work in Canada ?

Our online booking system allows you to book your luggage shipment in Canada quickly and easily at any time of the day. A transport of luggage and parcels from your departure home to your arrival address which makes this service a major asset for travelling serenely with delicate, heavy, bulky parcels.... Eelway is above all simplicity :

• You give us your luggage or parcel directly to your home, hotel...
• You travel peacefully without stress and without your luggage
• On arrival, you will pick up your luggage or parcels at your home or hotel of destination.

Your luggage and parcels are handled by two transport companies: DHL and FEDEX. For each destination you have three choices depending on the speed of delivery and the delivery rate.

Are my packages and luggage shipped by Eelway secure?

The luggage you give us is secured up to €1,000 per unit at no extra cost. In addition, during the entire journey we will inform you by email of the progress of your luggage. That's also Eelway, total transparency for more trust.

How to ship your luggage and parcels out of format for airlines in Canada?

Exporting your bike to Canada :

There are many reasons to ship your bike to Canada : if you want to enjoy it during your stay, if you want to resell it or even if you want to participate in a competition in Canada. However, it is much easier to use Eelway to export your bike to Canada than to fight with your airline and pay exorbitant prices. To transport your bike in Canada or around the world, it will have to be disassembled and packed. This will reduce the size of the package and make it easier to transport.

Send your golf clubs to Canada :

Canada has a golf index of 7.6 out of 10. This makes Canada a very relevant destination for golf. There are many very famous golf courses in Canada. Thus, transporting golf clubs can be difficult with only one suitcase given the number of clubs needed to be able to play correctly. Eelway therefore offers you the opportunity to export your golf clubs from door to door so that you can use them and enjoy them once you get there.

Ship your surfboard or kayak to Canada:

Water sports equipment is voluminous and fragile. That's why Eelway created this aquatic equipment board export service in Canada to make transportation easier and save you a lot of stress. Airlines quickly overcharge bulky items, and their safety is minimal. Moreover, once there, it is difficult to find a taxi big enough to bring your suitcase in, especially a surfboard or kayak. The risk of breaking it yourself is not impossible. So surfboard transportation in Canada is the ideal service to fly over all transportation problems and avoid you a missed stay.

What items are prohibited by parcel in Canada?

There are some restrictions when sending packages or luggage to Canada for security reasons. Here is the list below :

• Medication
• Perishable foods
• Animal products
• Aerosols
• Cash, credit cards, debit cards
• Dangerous goods
• Hazardous products
• The plants
• Liquids

How do I pack my packages to send my luggage and parcels to Canada?

For the transport of packages in Canada, it is important to pack them properly in order to best secure the contents of your luggage or package. So you need:

• A solid container adapted to your parcel and luggage: cardboard box, solid suitcase...
• Bubble wrap or rag to secure your package or luggage and prevent it from moving and getting damaged during transport
• Scotch tape and a pair of scissors
• A pen to stipulate "fragile" as well as the direction of your package and/or luggage

Your luggage and parcels are all insured by Eelway and its service providers are known for their reliability. The benefit of entering Canadawithout baggage is that you do not need to declare what you are exporting, as we take care of the formalities for you. Provided that the rules of prohibition on both entry into Canada and air travel are respected. Indeed, upon entering Canada, the traveller is required to:

• declare the goods it transports
• to pay the mandatory duties and taxes on the goods transported
• comply with exchange control formalities

What are the other ways to ship luggage to Canada?

Send by air freight :

Air freight is a fast and convenient way to ship large packages anywhere in the world, but it is a very expensive export means due to the important calculations of freight companies. A taxation between a volumetric weight ratio.

An international move :

Using an international moving company is a good way to export a very large amount of things. As for a move. Nevertheless, it is still a very expensive mode of transport and not recommended for delicate and expensive units (pianos, antique furniture...).

Sending by sea freight and container:

Sea freight is the cheapest way to export on the market. However, it is also the longest. It is not advisable to transport your equipment using sea freight if it is a sports equipment that you need quickly for your holidays that are approaching very quickly. Outside Sea Freight can take several weeks to ship your package due to high demand.

Life in Canada :

For a vacation destination, Canada is the ideal place to go, it is a destination where life is good in almost every city, because of the hospitality of the local population. Everything is changing and the cost of living is rather high, especially in large cities. Many luxurious or affordable hotels will make you dream whether in Montreal, Toronto or the rest of the country in more remote and less populated cities, you will not be disappointed. There is a lot to do and see in Canada. From extreme sports, surfing, climbing, mountain biking... at rest on the Atlantic and Pacific beaches, Canada welcomes all types of travelers looking for a change of scenery and magnificence.

When to go to Canada ?

Canada is a country that has 4 seasons :

• Spring : from March to May is the rainy season
• Summer: July-August-September, temperatures are between 20 and 35 degrees depending on the position in the country.
• Autumn: September to November, a short and humid season
• Winter : December, February, March, temperatures are often between 0 and -20 degrees.